Return & Refund Policy :

1. Return Policy :

How do I return?

  • Enter your order number and email address in the fields above and click Start.
  • Follow the instructions and select the items you want to return.
  • For any other queries related to order please feel free to contact us . 

What items are returnable?

  • You can return your items within 2 days of receipt of your shipment.
    • They must be in original condition
    • In the original packaging

Big Furniture Products are non-returnable & covered only under 7 days replacement policy

Are there any charges for return?

  • There are no charges for return. We will arrange reverse pickup from your location.
  • In case return pickup is not available at given pincode, customer has to self return the product and we will refund the courier charges max 5% of order amount.

How soon will I get my refund?

  • Post receiving the products back to the warehouse, a refund shall be initiated within 1-2 days
  • For prepaid orders refund is processed to original mode of payment and will reflect in your account in 6 to 7 days.
  • For Fast Refunds please provide all details as per Return Policy. 
2. Refun Policy :
  • If you have placed an order today and you want to cancel either today or tomorrow before the product is shipped, then we will accept the cancellation with deduction of Payment Gateway processing and service fee of 3% on the paid value for the transaction
  • If you have placed an order today and you want to cancel the order either today or tomorrow after the product is shipped, then we will not accept any cancellation.
  • Easy & Fast Returns.
  • On the off-chance that a defect appears in the product after it is delivered, please reach us on [email protected] . We will assess the damage and get back to you with a solution as soon as we can.
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